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FAQs

  • Why choose us? 

    ● One of the top manufacturers in the industry

    ● Advanced production technology.

    ● We strictly control the quality of our products and provide a 5-year warranty.

    ● Free design service.

    ● Provide site building services for customers.

  • Can I put my logo on the items?

    Sure, we can put your logo on any items. Print artwork can be offered by AI format.

  • How long is the production lead time ?

    The production lead time depend on the quantity and material. Usually 20GP about 30 days.

  • What is the payment terms?

    30% deposit, 70% balance before shipment.

  • Do you have designers？

    Yes, We have professional design team make design according to your idea.

  • How do you control product’s quality?

    We have QA& QC department and all the products will be 100% checked before package.

  • Is a sample available?

    Yes, we could make samples at your request. It will take 7-10 working days to finish a sample. Once you place a bulk order from us, we will return sample charges in your bulk order.

  • Can I place the order by Alibaba Trade Assurance?

    Yes, we support Alibaba Trade Assurance..

  • What’s the MOQ for SUP? 

    Our MOQ is 10 pcs and small quantity OEM Customization is acceptable.

  • You do a factory or trading company?   

    We are a trading and manufacturer combination.

  • Is there any warranty?

    ●We provide 1 year warranty. Any fault caused by non-artificial reason we should maintain it freely or provide replacement.

    ●If you want to know more about our product and service, welcome to contact us in any time! Thank you very much for your attention!